Shipping policy

Hello!

Getting your parcel of Letts of London goodies delivered straight to your door is our main priority. We have a number of different couriers and options to make sure that your order gets to you in time for your daily journaling, to-dos and gift giving.

You will receive a dispatch email, which will include your chosen delivery method, address information, and a full list of items shipped within your order. Please keep this dispatch email safe as it will need to be referenced if you would like to return anything.

Once you receive your order, we really hope you enjoy using our products to plan a life you love and look forward to shopping with you again soon.

The Letts of London Team

 

Shipping methods:

 

Canada Post

- 3 to 10 business days

 

UPS Standard

- 2 to 8 business days

 

UPS Express Saver

- 3 to 5 business days

 

UPS Next Day

Currently unavailable- Next business day
- Please note that UPS does not offer weekend delivery services. Orders shipped on Fridays with UPS Next Day will be delivered on the following Monday.

 

US Shipments

- For US deliveries, please select the US flag at the top of the page to go to the us.lettsoflondon.com website.

- For International shipments, please select the UK flag at the top of the page to go to the filofax.com website.

 

Personalized Orders

- Please allow an additional 7 working days on top of estimated delivery times.

- Next Day Delivery applicable from date of dispatch only

Please Note:

All orders that are received by 6:30 am EST (Monday through Friday) are shipped that day. All orders received after 6:30 am are shipped on the following business day, including Next Day service.

All orders that are received by 6:30 am EST (Monday through Friday) are shipped that day. All orders received after 6:30 am are shipped on the following business day, including Next Day service.

Important Shipping Notice:
Please note that UPS does not offer weekend delivery services.
Orders shipped on Fridays with UPS Next Day will be delivered on the following Monday.

Shipping Rates:

Our shipping charges are for deliveries within Canada and do not include tax.

The delivery cost for your order will be clearly displayed when you enter your address details in the checkout process. Our minimum delivery charges for products ordered from this website are as follows: