SHIPPING

 

Hello 

Getting your parcel of Letts of London goodies delivered straight to your door is our main priority. We have a number of different couriers and options to make sure that your order gets to you in time for your daily journaling, to-dos and gift giving.

You will receive a dispatch email, which will include your chosen delivery method, address information, and a full list of items shipped within your order. Please keep this dispatch email safe as it will need to be referenced if you would like to return anything.

Once you receive your order, we really hope you enjoy using our products to plan a life you love and look forward to shopping with you again soon.

The Letts of London Team


Our Shipping Methods

Canada Post

- 3 to 10 business days

UPS Standard

- 2 to 8 business days

UPS Express Saver

- 3 to 5 business days

UPS Next Day

- Next business day - Please note that UPS does not offer weekend delivery services. Orders shipped on Fridays with UPS Next Day will be delivered on the following Monday.

US Shipments

- For US deliveries, please select the US flag at the top of the page to go to the us.lettsoflondon.com website.

- For International shipments, please select the UK flag at the top of the page to go to the lettsoflondon.com website.

Personalized Orders

Please allow an additional 7 working days on top of estimated delivery times

Next Day Delivery applicable from date of dispatch only

Please note, personalized orders are non-returnable unless faulty and are subject to our Terms & Conditions

Additional information

All orders that are received by 6:30 am EST (Monday through Friday) are shipped that day. All orders received after 6:30 am are shipped on the following business day, including Next Day service.
Express delivery services may not be available when statutory holiday occur.

Important Shipping Notice:
Please note that UPS does not offer weekend delivery services.
Orders shipped on Fridays with UPS Next Day will be delivered on the following Monday.

These shipping charges are for deliveries within Canada, in Canadian currency and do not include tax.

For personalized items, please allow an additional 7 working days on top of estimated delivery times.

The delivery cost for your order will be clearly displayed when you enter your address details in the checkout process. Our minimum delivery charges for products ordered from this website are as follows:




Shipping Rates - Canada

  Order Value Shipping Charge
Canada Post $0 - $34.99 $6.25 CAD
UPS Standard $0 - $54.99
$55 - Over
$9.99 CAD
$0.00 CAD
UPS Express Saver - CAN $0 - $99.99
$100 - Over
$25.00 CAD
$30.00 CAD
UPS Next Day $0 - $99.99
$100 - Over
$40.00 CAD
$45.00 CAD


Still have a delivery query?
Email us at customerservice.canada@filofaxinc.com
(Monday to Friday, 9 am to 4 pm EST).