At Letts we would like to make your shopping experience as easy as possible. We have therefore made our returns policy very simple.

If you are unhappy with any item you have purchased from Letts, simply return it to us in its original condition with your Order Reference Number within 28 days of despatch and we will issue a refund for the price of the item.

This does not affect your statutory rights. We ask that you wrap the parcel carefully to prevent damage.

We recommend that you obtain proof of posting. Your refund will automatically be processed via the same method your payment was made. Please allow 14 business days for the credit to appear on your statement. Unfortunately items ordered from our website cannot currently be returned to the Letts store.

Please send your return to:

US orders - Returns
c/o Letts USA - Rediform Inc.
1441 S. Belt Line Road - Suite 200
Coppell, TX 75019

Canada orders - Returns
c/o Letts USA - Dominion Blueline Inc.
8681 Place Marien
Montreal-East, Quebec H1B 5W6